Client Service

Our barristers and professional practice managers will justify the trust that you place in us by providing outstanding service standards at all times.

Here are our service promises:-

• Personalised, pragmatic advice – we will drill deep down into the issues of your dispute to ascertain its prospects of success and help you identify the correct legal strategy, taking into account the likely costs versus returns;
• Accountability and continuity – a named barrister and practice manager will provide consistent points of contact, full ownership of your requirements and personalised case management from start to finish;
• Transparent fee estimates and no surprises – we will provide detailed, fixed quotations before we begin and will agree any unforeseen charges with you in advance;
  Efficient administration – our professional practice managers will provide an efficient first point of contact, manage and progress chase your case, respond quickly to your requests and ensure we keep our promises;
• Impartial advice – we will put your interests first, by providing cost effective advice and by highlighting opportunities for example to use alternative dispute resolution, where practical.